Senior Product Manager

Why You’d Like It
Looking for a role where you can combine strategic thinking with tangible impact? This opportunity lets you drive customer engagement and loyalty initiatives for a well-known organisation, shaping their high-level strategy while delivering measurable value. You'll work with a collaborative team in a fast-paced environment, with the chance to start ASAP and hit the ground running when you return in the New Year.

The Story
Our client is preparing for a major initiative that will redefine their customer loyalty and engagement. With a packed pipeline of work leading into 2025, they need a seasoned professional to bring strategy to life. Your expertise will be crucial in taking broad objectives and translating them into actionable, customer-focused outcomes.

Company Profile
The organisation is a leader in its field, operating within the retail, supply chain, and logistics space. You'll be part of a cross-functional portfolio team driving customer-centric solutions, working closely with stakeholders from IT, marketing, sales, and beyond. Collaboration and innovation are at the core of their culture.

Your Role As a Senior Product Manager, your responsibilities include:

• Defining Product Vision and Strategy: Develop and communicate clear strategies for loyalty and customer engagement initiatives.
• Breaking Down Strategy: Distill high-level plans into incremental deliverables for maximum customer impact.
• Stakeholder Collaboration: Work across teams to align priorities and ensure successful delivery.
• Hands-On Execution: Produce outputs like documentation, Lean Business Canvases (LBCs), and delivery plans.
• Value-Driven Thinking: Articulate the business and customer benefits of every initiative.

This is a contract role until August 2025, with a strong focus on value delivery rather than traditional project management.

Benefits

• Contract role with flexibility in hours.
• Convenient location with free on-site parking.
• A dynamic, collaborative work environment.
• The chance to influence a major customer engagement portfolio.
• 2-week shutdown period over the holidays.

Your Fit You’ll thrive in this role if you:

• Have strong strategic thinking and the ability to break down complex ideas into actionable steps.
• Come from a strong Product background, ideally with a minimum of 5 years working in Product focused roles.
• Are a clear, articulate communicator with excellent storytelling skills.
• Can manage multiple stakeholders in a high-pressure, fast-paced environment.
• Have a product management mindset, focused on value delivery and customer outcomes.
• Enjoy being hands-on, producing tangible outputs and driving results.

While experience in customer engagement or loyalty initiatives is a plus, your ability to bridge business and IT teams and focus on outcomes is what will set you apart.

Apply today to be considered for this exciting opportunity!